Shipping & Delivery FAQ

Here's the full timeline:

• Proof: within 1 business day (Monday–Friday) after we receive your order and a print-ready file.
• Production: 2–3 business days after you approve your proof.
• Total, production plus shipping: 10–12 business days with Standard (USPS), or 4–5 business days with Express (FedEx).

Shipping times can change because of weather, air cargo capacity, or carrier delays. If anything affects your order, we'll contact you right away.

We print every order at our own production studio in Vung Tau, Vietnam, and ship it directly to you. Printing in-house is how we keep prices fair and check every file by hand before it goes to print. We ship to the United States. If you're outside the US, email us before you order and we'll check whether we can ship to you.

We email you a tracking number as soon as your order ships.

• Standard (USPS): tracking starts working once your package reaches the USPS network in the United States. Until then, usually for the first 5–7 days, it may show "Pending." That's normal.
• Express (FedEx): tracking is active from the moment we hand over your package.

If your tracking hasn't moved for longer than that, email us your order number and we'll check it for you.

If you need your stickers by a certain date, email us before you order with your deadline and quantity. We'll check our production schedule and tell you honestly whether we can make it, and which shipping option you'd need. We don't promise rush delivery until we've confirmed it with you.

Plan for proof, production, and shipping together. With Standard shipping, order at least 3 weeks before you need your stickers; with Express, about 2 weeks. That leaves time to approve your proof and a buffer for carrier delays during busy seasons. Tight deadline? Email us first and we'll tell you what's possible.

Because your order ships from Vietnam, some orders may be charged import duties by US customs. There's no fixed amount: it depends on the customs assessment for your shipment. If duties apply to your order, we'll let you know as early as possible. Depending on the order and its value, we may cover the duties for you, or they may be your responsibility.

Shipping depends on the product and the shipping option you choose. You'll always see the exact shipping cost on the product page and at checkout before you pay. Many of our sticker deals include free US shipping, and it's clearly labeled on the deal.

Email us your order number at orders@kadsticky.com. We'll look into it with the carrier and, depending on what happened, reprint your order or refund you. Please double-check your shipping address at checkout, including any apartment or unit number, since a missing unit number is a common reason packages are returned.