This Privacy Policy describes how kadsticky (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from kadsticky.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purpose of this Privacy Policy, “you” refers to you as the user.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site and update the “Last Updated” date.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses below, we may use information collected to communicate with you, provide and improve the Services, comply with legal obligations, enforce terms, and protect our rights and the rights of others.

What Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The types of personal information we collect include:

• Information We Collect Directly from You: Information you provide directly through our Services, such as:
  • Contact details (name, address, phone number, email).
  • Order information (name, billing/shipping address, payment confirmation, email, phone).
  • Account information (username, password).
  • Customer support information (details in communications with us).

  You may choose not to provide this information, but it may prevent you from using certain features of the Services.

• Information We Collect about Your Usage (Usage Data): We automatically collect information about your interaction with the Services using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include device information, browser information, IP address, and details about your activity on the Site.
• Information We Obtain from Third Parties: We may obtain information about you from third parties who support our Site and Services, such a payment processors.

How We Use Your Personal Information

• Providing Products and Services: To process payments, fulfill orders, manage your account, arrange shipping, handle returns/exchanges, and communicate about your transactions.
• Marketing and Advertising: To send you promotional communications (email, text, mail) and tailor advertising on our Site and other websites.
• Security and Fraud Prevention: To detect, investigate, or take action regarding potential fraudulent or malicious activity. You are responsible for keeping your account credentials safe.
• Communicating with You and Service Improvement: To provide customer support and improve our Services.

Cookies

Like many websites, we use Cookies on our Site to operate and improve our Services (including remembering your actions and preferences), analyze user interaction, and for advertising purposes.

Most browsers automatically accept Cookies, but you can set your browser controls to remove or reject them. Blocking Cookies may negatively impact your user experience and cause some features to work incorrectly.

Our Site is not designed to respond to “do not track” signals.

How We Disclose Personal Information

We may disclose your personal information to third parties for various purposes subject to this Privacy Policy, including:

• With vendors or service providers who perform services on our behalf (e.g., payment processing, shipping, IT, analytics, customer support).
• With business and marketing partners.
• When you direct us to or consent to the disclosure.
• With our affiliates (within our corporate group).
• In connection with a business transaction (like a merger), to comply with legal obligations, enforce terms, and protect our rights or the rights of others.

In the past 12 months, we have disclosed categories of personal information such as: Identifiers (contact details, order/account info), categories of personal information listed in the California Customer Records statute, Commercial information (order/shopping info), Internet or other similar network activity (Usage Data), and Geolocation data (determined by IP address) to categories of recipients including vendors/service providers, business/marketing partners, and affiliates, for the purposes mentioned above.

We do not use or disclose sensitive personal information without your consent or for the purposes of inferring characteristics about you.

User Generated Content

If you submit user-generated content (like product reviews) to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for how others use the information you make publicly available.

Third Party Websites and Links

Our Site may link to websites or online platforms operated by third parties. If you follow these links, you should review their privacy policies. We are not responsible for the privacy or security of such sites or the information you provide to them.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

As of the Last Updated date, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect. We recommend caution when communicating sensitive information.

We retain your personal information for as long as necessary to maintain your account, provide Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your Rights

Depending on where you live (for example, if you are a resident of California or another U.S. state with specific privacy laws), you may have certain rights regarding your personal information. These rights are not absolute and may apply only in certain circumstances. Your rights may include:

• Right to Access/Know: Request access to the personal information we hold about you.
• Right to Delete: Request that we delete personal information we maintain about you.
• Right to Correct: Request that we correct inaccurate personal information.
• Right of Portability: Receive a copy of your personal information and request its transfer to a third party, in certain circumstances.
• Restriction of Processing: Ask us to stop or restrict processing of personal information.
• Withdrawal of Consent: Where we rely on consent, you may withdraw it.
• Managing Communication Preferences: Opt out of marketing emails via the unsubscribe link.

You can exercise any applicable rights by contacting us using the details provided below. We may need to verify your identity before processing your request. We will not discriminate against you for exercising these rights. You may also designate an authorized agent to act on your behalf, subject to verification.

Complaints

If you have complaints about how we process your personal information, please contact us. Depending on where you live, you may have the right to lodge a complaint with a local data protection authority if you are not satisfied with our response.

International Users

Please note that we may transfer, store, and process your personal information outside the country you live in. Your information is processed by staff and third-party service providers and partners in these countries. If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission’s Standard Contractual Clauses.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us via email at cs@kadsticky.com or by mail at 49 Nguyễn Bỉnh Khiêm, 700000, VN.

For purposes of applicable data protection laws and if not explicitly stated otherwise, we are the data controller of your personal information.